BONDURANT COMMUNITY LIBRARY STRATEGIC PLAN 2009-2014

approved by Library Board of Trustees 01-08-2009

MISSION STATEMENT

Our Mission

The Bondurant Community Library was established for the purpose of providing the residents of the community and surrounding area access to books and other resources and services for the needs of: information, continuing education, culture, and recreation. The Bondurant Community Library seeks to build knowledge, understanding, appreciation, and wisdom in those it serves, and it supports lifelong learning in a welcoming environment.

VISION STATEMENT

Vision

Three elements of a library combine in equal parts to provide excellent customer service: collections, staff, and facilities. The Bondurant Community Library will continue to provide excellent service to our customers because we:

1. Acknowledge that our customers drive everything we do as we enhance
traditional services and implement new and innovative services.

2. Draw our community into a dynamic environment that encourages a love
of reading and lifelong learning.

3. Provide friendly, helpful, and knowledgeable staff.

4. Use the power of technology to optimize the community's access to library services as well as local, state, and global information.

5. Incorporate library services into the fabric of the community through alliances and partnerships with other libraries and organizations, resulting in strong community pride and support.

6. Nurture appreciation of literature and the ever-changing world of information.

GOALS

GOAL 1 TO ANTICIPATE AND MEET THE DIVERSE LIBRARY NEEDS OF THE COMMUNITY

GOAL 2 TO PROVIDE A COHESIVE, HIGHLY QUALIFIED STAFF

GOAL 3 TO PROVIDE BROAD ACCESS AND SERVICE THROUGH ELECTRONIC RESOURCES

GOAL 4 TO EXPAND THE LIBRARY'S FUNDING BASE TO SUSTAIN CURRENT OPERATIONS AND SUPPORT ANTICIPATED GROWTH OF SERVICE THROUGH A PROGRAM COORDINATED EFFORTS

GOAL 5 TO DEVELOP ONGOING AND POTENTIAL LINKS FOR RESOURCE SHARING AND NETWORKING

GOAL 6 TO STRENGTHEN THE LIBRARY'S VISIBILITY AND LEADERSHIP ROLE IN PROVIDING INFORMATION ACCESS AND DELIVERY TO THE COMMUNITY

GOAL 1 TO ANTICIPATE AND MEET THE DIVERSE LIBRARY NEEDS OF THE COMMUNITY

Strategies:

• 1.1 Study and develop methods to recognize the diverse needs of the community, both current and future
• 1.2 Implement an annual planning process to set objectives and re-examine goals, programs and services. Utilize the resources available at the Central Iowa Library Service Area in the Planning for Results program
• 1.3 Provide a current and well-rounded collection responsive to present and future community needs
• 1.4 Provide reference, readers' advisory and information services in support of learning for all ages
• 1.5 Provide programs that address and support the community's cultural and learning needs
• 1.6 Continuously work to promote self-sufficiency for patrons and make the library as easy as possible to use
• 1.7 Enhance communication among the staff, public and governing bodies
• 1.8 Maintain a comprehensive and up-to-date set of policies
• 1.9 Maintain a quality facility to meet evolving community needs

GOAL 2 TO PROVIDE A COHESIVE, HIGHLY QUALIFIED STAFF

Strategies:

• 2.1 Provide helpful, professional services that are responsive to individual customer needs
• 2.2 Facilitate communication between library sections
• 2.3 Facilitate communication up and down the table of organization to promote consistency of procedures and enforcement of policies
• 2.4 Provide a positive work atmosphere
• 2.5 Provide opportunities for staff training and professional growth within and outside the library
• 2.6 Assure sufficient staff to accomplish library goals and objectives
•  2.7 Monitor methods of performance review
• 2.8 Study and develop expanded library use of volunteers

GOAL 3 TO PROVIDE BROAD ACCESS AND SERVICE THROUGH ELECTRONIC RESOURCES

Strategies:

• 3.1 Aggressively explore and implement technological alternatives in providing information access and delivery
• 3.2 Integrate appropriate innovative technologies into all library sections
• 3.3 Provide internal and external expertise to accomplish computer, network and online access capabilities
• 3.4 Inform and instruct patrons on the availability and use of electronic resources

GOAL 4 TO EXPAND THE LIBRARY'S FUNDING BASE TO SUSTAIN CURRENT OPERATIONS AND SUPPORT ANTICIPATED GROWTH OF SERVICE THROUGH A PROGRAM COORDINATED EFFORTS

Strategies:

• 4.1 Support state and federal legislation which promotes library funding
• 4.2 Develop a strategy for grant applications
• 4.3 Seek to increase city budget allocations to meet growth in services
• 4.4 Generate revenue through increased awareness of means of donating to the library such as to the Bondurant Community Library Foundation
• 4.5 Study and develop innovative means of increasing library revenues
• 4.6 Work cooperatively with the Polk County Library Association to develop appropriate compensation for library services to rural residents

GOAL 5 TO DEVELOP ONGOING AND POTENTIAL LINKS FOR RESOURCE SHARING AND NETWORKING

Strategies:

• 5.1 Promote cooperation between the library and community businesses
• 5.2 Promote cooperation between the library and community service agencies
• 5.3 Continue to pursue joint ventures with local government agencies and educational institutions
• 5.4 Work cooperatively to fulfill our role as a Bondurant Chamber member
• 5.5 Expand cooperation with other libraries

GOAL 6 TO STRENGTHEN THE LIBRARY'S VISIBILITY AND LEADERSHIP ROLE IN PROVIDING INFORMATION ACCESS AND DELIVERY TO THE COMMUNITY

Strategies:

• 6.1 Communicate and promote library goals to community leadership
• 6.2 Enhance media exposure
• 6.3 Actively promote the image of the library as an authoritative source of information through both traditional means and innovative technologies
• 6.4 Strengthen and promote the image of library staff as leaders in providing information in a professional and helpful manner

Summary

·         This plan was developed to help guide the library into the next 5 years of service. The goals and objectives are realistic and yet ambitious. This plan will be reviewed annually so that accomplishments can be recorded and failures noted, as well as to determine if adjustments in our goals and objectives need to take place.